Privacy Policy

Who we are

VastraVedh ("we", "us", "our") is a women's Indian ethnic wear brand based in Hyderabad, India. This Privacy Policy applies to our website and the orders you place with us.

By using our website and placing an order, you agree to the collection and use of information as described here.

Information we collect

We collect only what we need to process your order and improve your experience:

• •Contact details — your name, phone number and email address.
• •Delivery details — your shipping address, landmark, city and pincode.
• •Order details — the items you buy, sizes, order history and any delivery notes.
• •Account details — your saved addresses and wishlist when you sign in.
• •Usage data — basic, non-identifying information about how you use the site, used to keep it working well.

How we use your information

We use your information to:

• •Process, pack and deliver your orders.
• •Call, SMS, WhatsApp or email you about your order and delivery.
• •Respond to your questions and support requests.
• •Send offers and new-arrival updates when you choose to subscribe (you can opt out any time).
• •Keep our website and services secure and running smoothly.

Sharing your information

We do not sell your personal information. We share it only with delivery partners who need it to bring your order to you, and when the law requires us to.

Any partner who handles your data on our behalf is expected to keep it confidential and use it only for the service they provide to us.

How we protect your data

We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We keep your order and account information only for as long as needed to serve you and meet legal or accounting requirements.

Your choices

You can ask us to update or remove your personal details, or unsubscribe from marketing messages, at any time by contacting us. Order records we're required to keep for legal reasons may be retained.

Children's privacy

Our website is not intended for children under 13, and we do not knowingly collect their information. If you believe a child has shared data with us, please contact us and we'll remove it.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.

Contact us

For any question about your privacy or this policy, reach us on the Contact page or on WhatsApp — we're happy to help.